SERVICES

MANAGEMENT CONSULTANCY, INITIATING, PLANNING, EXECUTING, MONITORING & CONTROL, RESULTS

SERVICE CENTER

The service center of Spotcomunications Ltd.
works with specialized software for registering,
tracking and solving incidents and requests for
change – OTRS. Each customer of the company
has a separate ticket queue, can at any time
check the status of an incident or change, the
work on it, and the time to resolve it. Incidents
are classified by service type. Each service has
set priorities and a Service Level Agreement
(SLA).
GDPR ADVISORY SERVICES
Our team of experienced data protection
experts make Impact assessment and can help your
organization with a variety of best-practice solutions
including the organizational and process-related
aspects, risk management, incident management,
security and compliance.

AUDIT OF WI-FI INFRASTRUCTURES

As part of the development of the company
in the Wi-Fi segment, we have the ability to
audit WLAN infrastructures using the
Ekahau Site Survey tool. The process
involves viewing and measuring on site the
area whose wireless coverage is needed to
be evaluated. The measurement aims to
determine the quality of the wireless service
in several key parameters: Area of coverage;
Signal strength; Availability and sources of
interference; Signal noise ratio; Airtime
Load;
The measurement results are formed in a
report that is transmitted to the client. If
problems or potential breaches of wireless
infrastructure are identified, the report will
also include recommendations and
corrective actions.

CLOUD SERVICES

A high-tech solution that provides its
customers with secure and reliable Cloud
Services on the Infrastructure as a Service
(IaaS) model. The solution is implemented
using applications and devices of the leaders in
the field of information and communication
technologies

GPON solution for building residential and hotel communication systems

Smart TV/Phone: IPTV, VoIP Phone, movies on demand, webflash ads, PC online games, android app
Smart Home: remote management of IPTV and various home appliances through wired and wireless Internet
Smart Parking: real-time information about parking spots, mobile reservation and payment
Smart Public Security: video monitoring of public spaces with advanced security applications reporting to a control center

SECURITY & MONITORING SYSTEMS

Fire Systems
Wi-Fi network
GPON networks
Alarm systems
Access control
Parking system
Video Surveillance
Perimeter security
Emergency Disclosure
Intercom
Integration of building system systems
Network Security by PalmSecure technology

KEY PROJECTS

Bulgaria Mall
San Stefano Plaza
Capitalfort
MEGA Park SF
CITY University Pravetz
LUKOIL
ОМV
FESTO
Wave Resort
Novotel Sofia (new building)
Thyssenkrupp
CIELA NORMA
NATIONAL PLACE OF CULTURE

KEY CUSTOMERS

Novatel, part of Deutsche Telekom Group
BB NCIPD
Proxiad Bulgaria
Solers Bulgaria
MBAL Haskovo
BULBIO
Wave hotel, Aheloy
Urban mobility center