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SERVICES

MANAGEMENT CONSULTANCY, INITIATING, PLANNING, EXECUTING, MONITORING & CONTROL, RESULTS

SERVICE CENTER

  • The service center of Spotcomunications Ltd.
    works with specialized software for registering,
    tracking and solving incidents and requests for
    change – OTRS. Each customer of the company
    has a separate ticket queue, can at any time
    check the status of an incident or change, the
    work on it, and the time to resolve it. Incidents
    are classified by service type. Each service has
    set priorities and a Service Level Agreement
    (SLA).
  •  GDPR ADVISORY SERVICES
    Our team of experienced data protection
    experts make Impact assessment and can help your
    organization with a variety of best-practice solutions
    including the organizational and process-related
    aspects, risk management, incident management,
    security and compliance.

AUDIT OF WI-FI INFRASTRUCTURES

  • As part of the development of the company
    in the Wi-Fi segment, we have the ability to
    audit WLAN infrastructures using the
    Ekahau Site Survey tool. The process
    involves viewing and measuring on site the
    area whose wireless coverage is needed to
    be evaluated. The measurement aims to
    determine the quality of the wireless service
    in several key parameters: Area of coverage;
    Signal strength; Availability and sources of
    interference; Signal noise ratio; Airtime
    Load;
  • The measurement results are formed in a
    report that is transmitted to the client. If
    problems or potential breaches of wireless
    infrastructure are identified, the report will
    also include recommendations and
    corrective actions.

CLOUD SERVICES

A high-tech solution that provides its
customers with secure and reliable Cloud
Services on the Infrastructure as a Service
(IaaS) model. The solution is implemented
using applications and devices of the leaders in
the field of information and communication
technologies

GPON solution for building residential and hotel communication systems

  • Smart TV/Phone: IPTV, VoIP Phone, movies on demand, webflash ads, PC online games, android app
  • Smart Home: remote management of IPTV and various home appliances through wired and wireless Internet
  • Smart Parking: real-time information about parking spots, mobile reservation and payment
  • Smart Public Security: video monitoring of public spaces with advanced security applications reporting to a control center

SECURITY & MONITORING SYSTEMS

  • Fire Systems
  • Wi-Fi network
  • GPON networks
  • Alarm systems
  • Access control
  • Parking system
  • Video Surveillance
  • Perimeter security
  • Emergency Disclosure
  • Intercom
  • Integration of building system systems
  • Network Security by PalmSecure technology

KEY PROJECTS

Bulgaria Mall
San Stefano Plaza
Capitalfort
MEGA Park SF
CITY University Pravetz
LUKOIL
ОМV
FESTO
Wave Resort
Novotel Sofia (new building)
Thyssenkrupp
CIELA NORMA
NATIONAL PLACE OF CULTURE

KEY CUSTOMERS

Novatel, part of Deutsche Telekom Group
BB NCIPD
Proxiad Bulgaria
Solers Bulgaria
MBAL Haskovo
BULBIO
Wave hotel, Aheloy
Urban mobility center

STRUCTURED CABLING SYSTEMS